Reviews

Brad P addressed our concern promptly and efficiently. Thank you!

Brad did a very good job. Identified the problem and came up with a plan to get it figured out.

Very happy with the service; the representative was very polite and professional.

We had a bit of a mixup with the scheduling, but Justin showed up this evening completed the task. He was professional courteous, and I'm looking forward to scheduling my next appointment.

They are always prompt, kind and great service

Thank you for providing timely service. I was surprised to get scheduled so quickly. I appreciate the information shared regarding membership savings. I also appreciate the on-going communication prior to the service technician showing up to make repairs. William, the technician, was courteous and professional. He was exceptional at explaining the problem and what needed to be done to remedy it (new part was ordered). Upon his return with the correct part, he went about making the necessary installation. I highly recommend Willam and request that he be assigned for all of our future service calls.

Excellent customer service. Very reasonable. Gus was excellent, very personable and professional.

Dalton's sent Landon Pierce, a very personable service technician who did what seemed to us to be a very thorough job of inspecting and maintaining our heating system. He took the time to explain in layman's terms whenever we had questions. This employee represents the Dalton brand very well.
Landon also inspected and cleaned our gas fireplace until it shined like new.
We feel that Dalton's service contract is a good value for a fair price. We take comfort in knowing that our heating system and fireplace will be ready to go whenever we need them.

Gus was excellent. He was careful about protecting my floors, very thorough in explaining what he saw and the work done, and very professional. I would definitely use Dalton again.
